FAQ

HÄUFIG GESTELLTE FRAGEN

How can I register for the FOCEAN newsletter?

You can sign up for our newsletter by entering your email address in the appropriate field on our website and clicking "Sign Up". You will then receive regular updates about our products, campaigns and environmental protection projects.
Are the bracelets available in different sizes?

Yes, our bracelets are available in different sizes to ensure an optimal fit for every wrist. Please note the size information on the product page.
Can I return or exchange my order?

Yes, we accept returns and exchanges within a certain period of time after receiving your order. Please contact us for more information about our returns policy.
How are FOCEAN bracelets made?

Our bracelets are handcrafted by skilled artisans who use high quality gemstones and materials to create unique and long-lasting products.
How can I contact FOCEAN?

You can reach us at any time using the contact form on our website or by email at info@focean.ch Our customer service is always available.
Does FOCEAN support non-profit organizations?

Yes, a portion of the proceeds from the sale of our bracelets are donated to recognized environmental organizations that work to protect forests, oceans and animals.
How do I care for my FOCEAN bracelets?

To preserve the beauty of your bracelets, we recommend protecting them from direct sunlight and moisture. Clean them occasionally with a soft cloth to remove dirt and residue.